Monday, June 13, 2011

Healthy in Body and Spirit

So I'm sitting in a session on Health information seeking in everyday life at the Canadian Association for Information Science conference. Not my usual topic, but I was interested in how the presenters, Jennie Abrahamson & Victoria Rubin and Shelagh Genuis were approaching their research. Abrahamson & Rubin's paper was "'Your Doctor Won’t Tell You This ...': Expert and Lay Perspectives in Health Communication Discourse," and Genuis' was "Constructing sense from uncertain and evolving health information."

Suddenly my ears perked up; I was hearing familiar themes. People are wrestling with health challenges, and are seeking information. They talk to health professionals, but also friends, neighbours, and "experts" on television and increasingly the internet. Seekers attribute authority to these non-professional sources (the "Oprah factor"), and that concerns health professionals. Tami Oliphant addressed related issues in her paper on alternative medicine at last year's conference.

More than a few pastors have expressed their views on Oprah's "theology", and their concerns about where their parishioners are looking for spiritual information. Whether health professionals or pastoral professionals, they are concerned for the well-being of those in their care. They want them to get "good" information. People are more open to considering different kinds of expertise. Whether doctor or minister, you are no longer the only source in town. Time to get past that and focus on the next task, equipping discerning information users. The information world is a big place.

I guess I need to talk to more health information researchers; I have much to learn from them! And now for something completely different: Trust me, I'm the Doctor.

 
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